Request Data Deletion

At Collar Crew, we respect your privacy and are committed to honoring your request to remove any photos featuring you or your pet from our Instagram feed.

1. How to Request Deletion

If you see a photo on our Instagram feed that features you or your pet and you would like it removed, please send an email to petsitting@thecollarcrew.co.uk with the following information:

• Your full name
• Your email address
• A link or description of the specific photo(s) you wish to remove
• A brief explanation of why you are requesting deletion

2. Data We Collect for Deletion Requests

To process your deletion request, we may collect and store:

• Your name and email address (to communicate with you)
• Information about the specific Instagram post (URL or description)

3. How We Handle Your Request

Once we receive your deletion request, we will review the photo(s) in question and take the following steps:

• Confirm that the photo features you or your pet as described.
• Remove the photo from our Instagram feed or archive it so it no longer appears publicly.
• Notify you via email within 48 hours that the photo has been removed or if we need additional information.

4. Timeline for Removal

We strive to complete deletion requests within 48 hours of receiving all necessary information. During peak times, it may take up to 72 hours.

5. Additional Questions

If you have any questions or concerns about this process, please contact us at petsitting@thecollarcrew.co.uk.